SUMMARY: Provide the required and relevant professional assistance to the Wealth Manager or Advisor
JOB DESCRIPTION:
Processing
Ensure all documentation and information is prepared in accordance to company policies
Implementation of clients’ instructions i.r.o. investments, insurance policies, etc, in consultation with Wealth Manager and submission of relevant documentation to appropriate service providers
Obtain confirmation from service providers regarding implementation of instructions above
Written communication/confirmation to clients’ regarding investment instruction implementation
Follow up on outstanding/incomplete client business and consult with/remind the Wealth Manager/Advisor
2 Servicing of existing clients
Assimilate investment/fund values, investment performance statistics and Astute information of clients
Compiling, binding and preparation of proposals and client review documentation
Assist with the review of clients’ Wills in consultation with the Wealth Manager/Advisor
Make payments on behalf of clients through the corporate saver account
Track payments into the corporate saver account and forward payments toinvestment companies
Attend to client complaints and enquiries in consultation with WealthManager/Advisor
General Administration
Ensure that client documentation is in compliance with FICA & FAIS legislation
Recording of client interaction and updating of client records upon completionof interaction
Maintain client record and database according to company policies
Attend to Death Claim processes and documentation
Correct and timeous completion and submission of Fee Forms as well as all internal documentation as per company policy
Grade 12 and able to communicate fluently in English and Afrikaans is critical
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