SUMMARY:
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POSITION INFO:
Hoseki Restaurant on Delaire Graff Estate is looking for a waiter to provide excellent service and to ensure great customer satisfaction. If you have the patience, personality and perseverance to thrive in this role, please apply!
Main Responsibilities:
- Greet guests at assigned tables & ensure each guest has received a menu and wine list;
- Know all items on the menu & the basic ingredients and method of preparation of each;
- Ensure tables are set with linens, silverware & glasses;
- Take accurate food & drinks order, using the POS system and deliver within the specified time limits;
- Ensure that all orders are received timeously by bar & kitchen staff;
- Clears all dirty cutlery &crockery from the table once guests have finished using them;
- Offers desserts & coffee to guests; upselling
- Bill the guest correctly;
- Ensure restaurant area, fixtures & fittings are clean & hygienic;
- Ensure that your uniform is clean at all times.
Main Requirements:
- Grade 12;
- Preferably 3 years of previous waiter/waitress experience in a similar environment, 5 years for Senior Waiter;
- Basic knowledge of wine & surrounding wine regions;
- Hands-on experience with cash register and ordering information system;
- Basic math's skills;
- Excellent interpersonal- & communication skills;
- Strong customer service orientation and active listener;
- Attentive and patience for customers;
- Comfortable in dealing with very distinguished clientele;
- Must be well-presented;
- Flexibility and Accountability;
- Enthusiastic personality.
