SUMMARY:
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POSITION INFO:
The Main Purpose of the job
The incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
Education and Experience required:
• Matric
• Working experience in Hospitality Industry
• Customer Service experience is an advantage
• Minimum of 2 years’ experience in the same role
Knowledge, Skills and Competencies:
• Knowledge of the catering environment
• Customer Service Skills
• Communication Skills
• Computer literate
• Takes pride in personal appearance and hygiene
• Passionate about delivering a world class service to our clients and customers
Key areas of responsibility:
• To provide a friendly and professional service to all customers and clients
• You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
• To support the Unit Manager in all areas in order to deliver a great customer
• To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
• Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.
