Warehouse /Operations Manager FMCG

SUMMARY:
Warehouse /Operations Manager FMCG

POSITION INFO:

Duties & Responsibilities:

ORDERS

• Communicate with customer care / sales reps if there are any issues regarding orders and/ or stock.
• Check, capture and invoice/process orders.
• Check back orders for products that were out of stock.
• Liaise with debtor’s department for orders received on accounts with overdue amounts.
• Liaise with logistics department regarding bulk order fulfilments and stock shortages etc.

ACCOUNTS

• Compile, check and submit daily cash up; including drivers schedules, POD’s, receipts etc.
• Compile and submit credit note applications.
• Handle petty cash requests and submit monthly recon.
• Submit monthly credit card receipts according to statement.
• Submit fuel receipts monthly.
• Authorise and submit invoices daily/weekly.
• Deposit of cash ups at bank.
• Sort and prepare PODs according to list and submit to Iron Mountain.
• Maintain filing system as well as recording and sending filing for storage at Iron Mountain.

WAREHOUSE & DISTRIBUTION

• Oversee daily operations as well as receiving, storage and distribution functions.
• Review and prepare workflows, staffing requirements, space allocations and action plans that meet company standards for productivity and customer service.
• Train and manage the warehouse and distribution teams to solve day-to-day operational issues and to perform efficiently.
• Implementing policies and procedures.
• Compile non-conforming stock lists.
• Quarterly stock takes.
• Cash up drivers after deliveries have been completed.
• Arrange stock upliftment’s with drivers or courier partner.
• Investigate and report on all stock discrepancies (orders / IBT’s etc.).

GENERAL

• Assist walk in clients.
• Order office consumables, cleaning supplies, stationery, packaging materials.
• Attend to all maintenance and repair issues (building, vehicles, equipment etc.)
• Manage and control security of the branch.
• Manage cleaning staff.
• Fulfil Warehouse Assistant duties when he is not at work.
• Ensure all staff leave requests have been submitted.
• Ensure all overtime submitted.