Warehouse Supervisor

SUMMARY:
Overseeing all aspects of stock and people management in the Distribution Centre.

POSITION INFO:

Job Purpose

To ensure that the balance between great Customer Service and Cost Compression is struck by satisfying Customer Demand in a Safe, efficient and effective manner with continuous improvement being top of mind.

Key Accountabilities and Outputs

Health, Safety and Environment

• Maximum Safe Pallet stacking heights complied with
• Site housekeeping standards maintained using the 5S philosophy
• Ensure adherence to site safety standards as head of Safety, Health and Environmental Committee
• Ensure compliance to all relevant legislation
• Conduct Planned Job Observations.
• Ensure adherence to site safety standards and critical member of Safety, Health and Environmental Committee in line with the OSH Act.
• Ensure the safe operation of vehicles in accordance with the Road Traffic Act within and outside of the Distribution Centre.
• Ensure compliance to all relevant legislation and support a safe environment for The Beverage Company's Employees, Contractors and Visitors.

Enhanced Customer Service

• Maintain good Customer relations by delivering on promise consistently.
• Feedback on all Customer comments, queries and suggestions within the service level agreement.
• Supervision of all Forklift Drivers and Pickers.
• Feedback on queries, complaints, incorrect loading and picking conducted to prevent recurrence.
• Turn around Times in Warehouse is met as per standard

Effective stock quality management

• Warehouse stock age standards maintained by ensuring stock rotation principles applied
• Ensures quality control through checking packaging on warehouse floor and prior to loading

Effective inventory management

• Participation in handover process before and after every shift
• Accurate stock counts performed when requested
• Maintain clear and effective communication with Stock Clerk, Warehouse Controller and Warehouse Supervisor Management and Leadership
• Ensure that The Beverage Company's Vision, Mission, Values and strategic goals are communicated and understood by all Employees and Contractors.
• Employees are managed in accordance with The Beverage Company's Performance Management philosophy.
• Provide on the job coaching and mentoring to promote continuous improvement.
• Manage Employees in a manner that maintains a healthy Industrial Relations climate.
• Employee punctuality, Time and Attendance managed to meet operational requirements and within budget confines.
• Ensure that all Employees are conversant/compliant with relevant business information, policies, processes and procedures.

Accurate checking, loading and unloading of vehicles

• Ensure that all independent check conducted of all loads to ensure correct quantities of split and full pallets
• Accurate recording of returns
• Facilitate efficient loading and unloading of vehicles
• Maintain clear and effective communication with Warehouse Controller / and other team members
• All documentation accurately and comprehensively completed

Routine Responsibilities

• Perform physical inventory counts and investigate variances.
• Physical activity to be recorded in the ERP system to promote visibility and good governance.
• Engage with the Distribution Controller to execute loading inline with the Load Plan.
• Resourcing plans to be developed in line with volume forecasts.
• Ensure efficient and accurate picking and loading of Distribution vehicles.
• Ensure that vehicles are loaded within the TAT standard.
• Equipment operated safely within Manufacturers specifications and compliant with the OHS Act.
• Validate Time and Attendance/Overtime for clocking Employees

Adherence to Food Safety Requirements

• Commitment to The Beverage Company's Food Safety policy and its objectives
• Ability to understand and implement all food safety requirements
• Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs
• Compliance with PPE requirements including jewellery policy
• Compliance with personal hygiene requirements in accordance with the organisations code of practice
• Active engagement in all training including competency testing
• Regular practice of hand washing and sanitising
• Prevention of cross-contamination of products - no allergens allowed in the manufacturing facility
• Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel
• Reporting of any illness or communicable disease before the commencement of shift
• Compliance with all legal, regulatory and customer requirements
• Enforce GMPs and conduct themselves in a manner conducive with food safety practices
• Maintain high standards of housekeeping and hygiene of equipment, facilities and work environment
• Informed and vigilant on food defense and food fraud risks
• Promote, encourage and continuously grow the organisations food safety culture
• Maintain zero compromise on product qualit