Warranty & Costing Administrator - Edenvale

SUMMARY:
#DriveYourCareerForward as a Dealership Warranty & Costing Clerk Administrator.

Are you an experienced Warranty & Costing clerk, looking for a new opportunity within a dealership environment? Our client is ready to welcome you to their team!

The role of a warranty and costing clerk is to maintain warranty records and processing warranty claims according to OEM requirements along with all job costings related to workshop repairs carried out on clients’ vehicles, including debtors and creditors.  The warranty clerk will work with customers, workshop staff, suppliers and other departments to resolve warranty issues and responsible for ensuring the processes operate effectively and efficiently to meet the high standards of the brand

This role demands strong organizational skills, attention to detail, and proficiency in dealership management systems. A background in both finance and automotive administration is often essential.

 Remuneration
Market related plus performance-based Incentive – Benefits including Provident Fund, Medical Aid.

POSITION INFO:
Duties include

• Process all warranty claims in line with policies and procedures.
• Costing and invoicing of all job cards as per OEM and group policy.
• Liaise with service department and at Head Office to resolve any costing and warranty issues
• Administer and return defective parts to manufacturer as required
• Liaising with customers regarding claims
• Daily, weekly and monthly reports on warranty claims activity
• Audit adherence
• General administration of day-to-day invoices
• Debtors and creditors management

• Matric
• Minimum of 5 years Warranty claims experience within a Franchise Motor Dealership – preferred brand experience V.W., Toyota, Mazda, Mahindra, Chery, Jaecoo, Omoda, GWM-Haval
• Financial diploma/degree in Finance eg, Dip/Bcom Accounting
• Literate on Evolve, IAL, CMS or similar dealership management systems
• PC Literate – MS Office Suite
• Understanding of financial principles, processes and requirements of finance in the dealership environment – dealing with OEM, Financial institutions, suppliers etc.
• Have a good understanding of Sales, F&I and After Sales Revenue streams
• Attention to detail and strong admin
• Good customer care skills
• Good interpersonal and communication skills
• Reside – Gauteng, East Rand