Warranty and Aftersales Administrator Isando

SUMMARY:
Warranty Claim Administration: Process and administer warranty claims in accordance with the policies and procedures

POSITION INFO:

AUTOMOTIVE INDUSTRY ESSENTIAL

Dealer and Customer Support: Provide timely and professional support to dealers and customers,responding to inquiries and resolving issues related to warranty claims.

Data Entry and Record-keeping: Accurately enter warranty claim data into the company’s database,maintaining up-to-date and accurate records.

Handle incoming inquiries from Dealers and Customers regarding aftersales service, warranty claims, and spare parts orders, providing prompt and helpful assistance

General aftersales administration as required. Provide administrative support to the aftersales team,including data entry, filing, document management, minute taking etc.

Good communication and strong admin skills