Warranty and Costing Clerk

SUMMARY:
Warranty and Costing Clerk - Cape Town CBD

POSITION INFO:
A leading Motor Vehicle Group in the Cape Town, Foreshore area, is looking for a experienced Warranty and Costing Clerk to join their team. The successful candidate will be one of three Warranty and Costing clerks.

Requirements:

• Previous experience in a warranty clerk within an automotive dealership is required.
• Experience with cost estimation and invoicing in an automotive context.
• Proficiency with dealership management software
• In-depth understanding of vehicle parts, repairs, and warranty processes.
• Familiarity with manufacturer warranty policies and procedures.
• Ability to explain complex warranty and costing information to customers in a clear and understandable manner.
• Understanding of and adherence to dealership and manufacturer policies and procedures.

• The successful candidate will average 12 to 15 jobs per day
• Processing Warranty Claims
• Cost Estimation and Calculation
• Documentation and Record-Keeping
• Customer and Manufacturer Liaison
• Compliance and Quality Control
• Ensure all warranty and costing processes adhere to manufacturer guidelines, dealership policies, and legal requirements.
• Perform quality control checks on repairs and services to validate warranty claims and cost estimates, ensuring accuracy and fairness.