CORE PURPOSE OF JOB

Responsible for the efficient management of the online job requests ensuring quality service delivery in accordance with health and safety requirements. Management of Works team, window cleaning team, Covid team

KEY PERFORMANCE AREAS

• Manage the Efficient and Cost-effective Execution of Job requests
• Maintain Quality standards and Efficient Service delivery
• Staff Supervision
• Financial Administration

Compliance to Health and Safety Requirements

CORE COMPETENCIES

Online system understanding

*Knowledge and understanding of the minimum specifications and guidelines or requirements

*Knowledge and understanding of relevant health and safety requirements/legislation and policies

*Knowledge and understanding of the minimum specifications and guidelines or requirements

*Knowledge and understanding of relevant health and safety requirements/legislation and policies

*Promote high customer satisfaction levels and address customer issues promptly, efficiently and effectively

*Knowledge and understanding of the minimum specifications and guidelines or requirements

*Basic knowledge and understanding of health and safety requirements and relevant legislation, for e.g. Occupational Health and Safety

*Knowledge and application of relevant software

*Financial skills

*Knowledge and understanding of cleaning materials and equipment

*Basic knowledge and understanding of health and safety requirements as per documented guidelines and relevant legislation, for e.g. Occupational Health and Safety Act

REQUIREMENTS

Matric or Equivalent

Relevant Tertiary Certificate in Business Administration, Cleaning Services or similar qualification

¨      3 – 4 years experience in a supervisory role within an operations environment

¨      4 – 5 years experience in the cleaning environment

2 – 3 years experience in financial administration