Workshop Team Leader

SUMMARY:
-

POSITION INFO:

Are you ready to take your leadership skills to the next level?

Join our team as a Workshop Team Leader and play a pivotal role in shaping the future of our organization. This position offers an exciting opportunity to lead, inspire, and drive success within our dynamic and innovative environment.

Key Performance Areas:

• Overall Responsibility for Managing the Crane Workshop Department:

  • Conduct bi-annual performance appraisals for each staff member.
  • Compile and submit payroll information promptly.
  • Hold monthly departmental meetings.
  • Achieve employee morale survey targets.
  • Manage leave and absenteeism.
  • Implement and drive ISO and ASEC Standards in line with company strategic objectives.
  • Ensure effective interdepartmental and internal communication.

  Sound Management of the Crane Workshop:

  • Align workshop operations with budget and company strategic objectives.
  • Oversee work in progress, scheduling, quality, quote accuracy, and profitability.
  • Ensure quality customer service with optimal response times and professionalism through technician evaluations and training needs.

  Communication and Feedback:

  • Provide regular updates to department staff on company news, market trends, and other relevant information.

  Financial Assistance and Strategy:

  • Assist in resolving debtor disputes and aid in cash collections.
  • Meet growth and market share increase objectives.
  • Analyze, prepare, and implement strategies to target and convert new business accounts, including cold calling potential clients.

  Administrative Responsibilities:

  • Ensure administrative procedures are correctly followed.
  • Perform administrative duties accurately and promptly.
  • Maintain customer records and quote registers.

  Reporting and Housekeeping:

  • Prepare and present reports as required.
  • Promote and maintain good housekeeping best practices.
  • Conduct monthly ASEC audits for scorecard evaluations.

  Operational Efficiency:

  • Submit daily timesheets and job cards promptly after completion.
  • Report on outstanding work in progress and labor recoveries against set targets.
  • Manage and reduce excess overtime.

Required Minimum Knowledge, Skills, Education, Training, and Experience:

• Grade 12 or N3
• Tertiary qualification in Engineering, Business Management, Mechanical, Hydraulic, Electrical qualification or Trade certificate required. 
• A minimum of 5 years of proven and relevant experience in a management or team leader role within a material lifting industry, construction, automotive or similar industry.
• Code 8 driver's license

Skills:

• Oral Comprehension: The ability to listen to and comprehend information and ideas conveyed through spoken words and sentences.
• Problem Sensitivity: The ability to detect when something is wrong or likely to go wrong. 
• Computers and Electronics: Knowledge of electronic equipment, computer hardware, and software, including applications and programming.
• Strong management and strategic sills.