ZMO 14856 - Executive Housekeeper

Key Responsibilities:

• Oversee and manage the housekeeping department, including hiring, training, and supervising staff to ensure high standards of cleanliness and efficiency.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and maintenance meet the establishment’s standards.
• Manage inventory levels of cleaning supplies and equipment, placing orders as needed and ensuring cost-effective usage.
• Develop and implement housekeeping policies and procedures to maintain consistent service quality and compliance with health and safety regulations.
• Prepare and manage the housekeeping department’s budget, monitoring expenses and optimizing resource allocation.
• Collaborate with other departments, such as maintenance and front office, to address guest requests and ensure a seamless guest experience.
• Address guest complaints and special requests promptly, striving to enhance overall guest satisfaction.